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Alert

Configure Push, SMS, Email, and Voice alerts from targets.

Travis Bates
Updated by Travis Bates
IN THIS ARTICLE

Configure Push, SMS, Email, and Voice alerts for targets. Create alert groups to subscribe members, assign a call order for voice alerts, and add additional custom messages.

Please note: The alert feature has not yet been released in theΒ Closed Beta.


Alerts
  • In the Explorer, scroll down to the Target area.
  • To configure an alert for a target, select the three-dots, and then select Alert.
  • Select the data to alert on.
  • Select to alert when the value is: above, below, or outside the target.
  • Add a custom message that will be appended to the end of the alert (optional).
  • Add a notification group.

Create Group
  • In the notification groups dropdown, select Create Group.
  • Enter a name for the group.
  • Select members to add to the group.
  • Save.

Configure Member Notification Settings
  • Select a notification group.
  • Select Manage Notifications
  • Select the checkboxes to subscribe to Push, SMS, and Email alerts.
  • To subscribe to voice alerts, select a call priority. Group members can have the same call priority.

SMS and Voice
  • If a member has not entered a phone number, or validated their phone number, a triangle icon will appear next to the SMS and Voice fields.
  • Members who have not entered a mobile phone number under their profile will not receive alerts.
  • Members who have entered a mobile phone number, but have not validated their phone number will not receive alerts.

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