Alert

Updated by Travis Bates

IN THIS ARTICLE

Configure Push, SMS, Email, and Voice alerts for targets. Create alert groups to subscribe members, assign a call order for voice alerts, and add additional custom messages.

Please note: The alert feature has not yet been released in the Closed Beta.


Alerts
  • In the Explorer, scroll down to the Target area.
  • To configure an alert for a target, select the three-dots, and then select Alert.
  • Select the data to alert on.
  • Select to alert when the value is: above, below, or outside the target.
  • Add a custom message that will be appended to the end of the alert (optional).
  • Add a notification group.

Create Group
  • In the notification groups dropdown, select Create Group.
  • Enter a name for the group.
  • Select members to add to the group.
  • Save.

Configure Member Notification Settings
  • Select a notification group.
  • Select Manage Notifications
  • Select the checkboxes to subscribe to Push, SMS, and Email alerts.
  • To subscribe to voice alerts, select a call priority. Group members can have the same call priority.

SMS and Voice
  • If a member has not entered a phone number, or validated their phone number, a triangle icon will appear next to the SMS and Voice fields.
  • Members who have not entered a mobile phone number under their profile will not receive alerts.
  • Members who have entered a mobile phone number, but have not validated their phone number will not receive alerts.


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