Download Device Data
Downloads
The Downloads modal allows users to request CSV and Excel files of their device data. This article reviews how to use the downloads feature.
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Steps to download data
- Click the Download icon from the main menu or on any device on the Map, List or Detail pages.
- Select the desired filetype (Excel or CSV).
- Select the desired device(s). Click All to select all of the devices in the dropdown.
- Choose a download period: All, 7 Days, 1 Month, 3 Months, 6 Months, 12 Months, Custom Range or Since Last Download.
- Click Request Data.
- Wait for the Creating File message to be replaced with Your file is ready!
- Click the Download button to download the file to your computer.
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Preferences
Preferences allow users to specify the format of the timestamp in the file download.
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