Incident Reports
Updated
by
Travis Bates
Current/Active Incidents
No active incidents
Incidents Table
Date | Description | Type | Severity | Status | Report |
July 28, 2025 15:00 UTC | An issue with a network provider prevented data transmission for some devices with SIM card numbers starting with 8944. The provider resolved the issue and restored connectivity. | Network | Minor | Resolved | |
March 31, 2025 18:30 UTC | The ZENTRA Cloud software team identified an issue with data retrieval on the server and worked to resolve the error. | Software | Critical | Resolved | |
March 20, 2025 15:55 UTC | IT identified a drive that failed on the server data array. New drives were installed, and stability was restored. | Server | Critical | Resolved | |
October 29, 2024 14:55 UTC | The ZENTRA Cloud server went down unexpectedly. Server service was restored, and data transfer from devices resumed. | Software | Critical | Resolved | |
September 30, 2024 15:55 UTC | An issue with a network provider prevented data transmission for devices on the Verizon network. The provider resolved the issue and restored connectivity. | Network | Critical | Resolved | |
June 27, 2024 15:41 UTC | An issue with a network provider prevented data transmission for some devices with SIM card numbers starting with 8944. The provider resolved the issue and restored connectivity. | Network | Minor | Resolved | |
June 22, 2024 15:00 UTC | The ZENTRA Cloud software team identified an issue with data retrieval on the server and worked to resolve the error. | Software | Critical | Resolved | |
August 28, 2023 19:39 UTC | An issue with a network provider prevented data transmission for some devices. The provider restored connectivity, and devices came back online. | Network | Minor | Resolved |
